Web-based Admin Panel
With reliable Fonebell’s communication technology, it has become simple to add users, go through call logs and view relevant information, as long as you have Internet access on the system.
Graphical Queue Reports
Fonebell’s proficient collaboration tools enable users to create graphical queue reports for keeping record of every call – average hold time, call volumes and details of completed calls can be monitored.
Real-Time Agent Productivity Stats
If you wish to evaluate the real-time agent productivity stats to manage calls in the queue, look for phone solutions from Fonebell helping you to monitor and control customer calls.
With the help of reliable phone solutions that can help you restrict calling abilities of your call agents, you can distribute the international calls to the expert agents for better customer services.