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Case Study

Automatic Call Distribution- A Messiah for Business Communication

Business is a fragile entity, if proper care and concern is not taken then it can crumble down. Now-a-days, customers are aware, enthusiastic and they suffer from lack of time. So, to ease of their hassle, the concept of IVR was thought over and implemented to overcome the challenges that people face while availing any service…

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How IVR Can Fix Healthcare Mess in India

Fonebell is a reputed cloud telephony service provider with one year of experience in serving clients from different niche. This company has …..

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Small Businesses Mostly Underestimate IVR System’s Impact in Customer Acquisition and Retention

What does a customer want? This question is very simple; however, the answer to it is the most contentious thing and if any business has got this answer, in that case, one thing is evident…..

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