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Hospitality Sector

Tailored Cloud Telephony Solution for Hospitality Sector

Keep reception, marketing, housekeeping, management, human resource and other teams, including off-site workforce connected using Fonebell cloud telephony solution featuring easy-to-use tools like IVR, call routing and forwarding, audio conferencing, video and Web conferencing, and delight your customers with state-of-the-art services.

Hospitality industry comprising hotels and restaurants, travel and tourism, event planning and amusement parks, casinos, fitness, leisure and spa among others is a booming industry accounting for 6.23% of India’s GDP and 8.78% of India’s total employment, as per the Planning Commission. India is home to 200,000 hotel rooms and guest houses, and yet it is facing a shortfall of over 100,000 rooms. Similar conditions exist in other facets of the hospitality industry.

Consequently, more and more players are taking interest in exploring the opportunities available here. Thus to maintain buoyancy and be on the winning spree it’s time to invest with the right business communication system.

Fonebell’s pay-as-you-go cloud telephony solution is here to make it happen. We offer customized cloud-based phone system to match your business need and suit your customers’ preference.

Cloud Telephony Service: Features & Benefits

  • 1. Toll-free & vanity number for improved inbound communication
  • 2. IVR-based greeting & self-service to cut operational expense
  • 3. Efficient call routing & forwarding to improve productivity
  • 4. One-click audio & video conferencing to improve team work
  • 5. Integration with CRM to improve sales and support
  • 6. Virtual contact center solution to deliver 24/7 help & support

Say goodbye to complex CTI applications, clumsy PBX setup and circuit failure, and improve customer experience with Fonebell cloud hosted telephony system. Skeptical about cost and deployment challenges? You could be wrong. Keeping total cost of ownership at low, we bring simplistic, flexible yet affordable business communication solution at your disposal.

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