Cloud is a respite for farmers since it brings rain and to no surprise that “cloud technology” would be another metaphorical service that would definitely define the business communication in the near future. With the help of cloud phone services and cloud computing technology, it is anticipated that enterprises would reap lucrative dividends. But the most contentious question is that is it the end of PBX business phone system with the emergence of cloud.
Well, this question is tougher to think and the toughest to answer certainly. Whether or not PBX system will be done and dusted will be hard to assume at this instances, but one thing that people can definitely grasp is cloud telephony is a game changer in the business communication realm.
To answer that you will have to compare PBX system and cloud phone system
|Category||Cloud Telephony||On Premise PBX|
|Financial Investment||Subscription based, so extremely affordable.||Extremely costly, since hardware, server room and IT technicians are required.|
|Cost of Operation||Generally low while using the cloud phone services, since you don’t have to manage your own staff. Everything is hosted and you get the pleasure of using the service by just paying a nominal charge||Usually futile investment on the cards. You have to maintain a team of employees designated to just take care of the PBX system. So, such resources don’t generate anything and you have to pay to them.|
|Scalability||Easily scalable, all you need is to just increase the subscription.||Requires a complete revamp and colossal investment for facilitating everything. Not possible for small enterprises to think of on premise PBX system.|
|Accessibility||Accessible from anywhere in the globe.||For communication, you have to be confined to the office.|